Our Privacy Commitments

Information We Collect

We collect personal information you provide directly to us, including your name, email address, phone number, date of birth, and medical history relevant to fertility treatments. We also automatically collect technical data such as IP addresses, browser type, and usage patterns when you visit our website.

• Personal identification information (name, email, phone)
• Medical history and fertility-related health data
• Appointment and consultation records
• Payment and billing information
• Device and usage data collected automatically

How We Use Your Information

Your information is used exclusively to provide, improve, and personalise our fertility and women's health services. We are committed to using your data only in ways that benefit your care and experience with Matrutva Fertility.

• Scheduling and managing medical appointments
• Providing personalised fertility treatment plans
• Sending appointment reminders and health updates
• Improving our website and service quality
• Complying with legal and regulatory obligations

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted medical partners, laboratories, and specialists involved in your care, always under strict confidentiality agreements.

• Referred specialists and partner fertility labs
• Insurance providers (with your explicit consent)
• Legal authorities when required by law
• Accredited medical record management services

Data Security

We employ industry-standard encryption and security measures to protect your sensitive personal and medical data. Our systems are regularly audited and updated to ensure your information remains safe and confidential at all times.

• End-to-end encryption for all medical records
• Secure, access-controlled data storage systems
• Regular security audits and vulnerability assessments
• Staff trained in data privacy and HIPAA compliance

Your Rights & Choices

You have full rights over your personal data. You may request access to, correction of, or deletion of your information at any time. You may also opt out of non-essential communications while still receiving critical health updates.

• Right to access your personal and medical data
• Right to correct inaccurate information
• Right to request data deletion (where applicable)
• Right to opt out of marketing communications
• Right to data portability upon request

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics. You can control cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

• Essential cookies for website functionality
• Analytics cookies to improve user experience
• Preference cookies to remember your settings
• No third-party advertising or tracking cookies